Reference

Terms and Conditions for Your 6uuu Account

These terms set out what applies when you create an account, deposit via JazzCash, Easypaisa, or Raast, and use the lobby — access is subject to local law and available where eligible regions permit.

Account agreementPakistan-eligible regionsWallet and payment rulesSession conductAmendment notices
6uuu Terms and Conditions for Your 6uuu Account
TERMS SUPPORT

How to Reach Us on Policy Questions

If you have questions about how these terms apply to your account, we are reachable through the channels below. For wallet or payment queries — a JazzCash transaction that did not credit, an Easypaisa withdrawal held at verification, or a Raast payment confirmation — include your registered mobile number and transaction reference so we can pull the right record. For urgent account access issues, live chat usually gets you a faster reply than email.

Live Chat Open from the lobby on any device. For terms or wallet queries, chat connects you with our account team. Include your registered mobile number for faster account checks.
Email Support Send your query to the account address listed in the Help section. Include your registered JazzCash, Easypaisa, or Raast number and a short description of the issue.
Account Help Centre Browse resolved policy questions in the Help section before reaching out. It covers common account scenarios — verification steps, wallet queries, and session conduct questions.
SECURITY AND POLICY

How 6uuu Handles Your Account Data

We hold only the data needed to run your account: your registered mobile number, linked payment method details (JazzCash, Easypaisa, or Raast), and session and transaction history. This data sits in an encrypted environment and is accessed only by the account team for verification and support purposes. We do not share your payment details with unrelated third parties. To request a summary of what we hold, contact support from your registered account and we will confirm the data categories and how long we keep them.

Session Logs

We keep session and wallet history to resolve disputes and verify account activity. Logs are tied to your registered identity and mobile number, not shared externally.

Payment Verification

Every withdrawal is matched against your registered wallet — JazzCash, Easypaisa, or Raast number — before funds are released. Payouts to unregistered wallets are not processed.

Account Security

Your account uses OTP-based login verification linked to your registered mobile number. If you lose access, contact support with your number for the account recovery steps.

Data Requests

You can request a summary of the data we hold on your account at any time. Contact support directly; we confirm the data categories we keep and the retention period.

Common Questions About These Terms

These are the questions we hear most from account holders about how these terms apply day-to-day — from wallet and payment rules to data handling and what happens when terms are updated.

Yes. These terms apply regardless of your payment method. JazzCash, Easypaisa, and Raast deposits all enter your account wallet and are subject to the same account rules.

No. One account per person. Duplicate registrations under the same mobile number or payment method breach these terms and may result in closure of the duplicate account.

We publish a notice on the site when terms change. Continuing to use your account after the notice date means you accept the updated version. Close your account beforehand if you do not agree.

Your balance is held during the assessment period. If the suspension is resolved, it returns to your wallet. Verified funds in permanently closed accounts follow the standard withdrawal process.

We do not share your JazzCash, Easypaisa, or Raast details with unrelated third parties. Payment processors receive only what is needed to confirm your deposit or withdrawal transaction.

Reach the account team through live chat or the email address in the Help section. Include your registered mobile number and a clear description so we can check the right record.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.